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Legal

Refund Policy

How billing works for JobInDemand subscriptions, and when refunds may be issued.

At a glance

  • Paid plans bill monthly or annually; annual plans are charged once per year.
  • Duplicate or unauthorized charges are refunded in full.
  • Refunds are processed to your original payment method.
  • For help, contact billing with your email, charge date, and amount.

Subscription Charges

JobInDemand offers premium features under monthly and annual subscription plans. Charges are billed automatically on a recurring basis at the start of each billing cycle to the payment method you provided.

Monthly Subscriptions

Monthly subscription charges are billed in advance and are generally non-refundable. When you cancel a monthly subscription, you will continue to have access to premium features until the end of your current monthly billing period, and no further charges will occur.

Annual Subscriptions

Annual subscriptions are billed in a single upfront payment for the entire year. To provide peace of mind, we offer a 14-day refund window from the date of your initial purchase or annual renewal. If you request a refund within this 14-day period, you are eligible for a full refund.

Cancellation

You may cancel your subscription at any time via your account settings dashboard. Cancellation stops the automatic renewal of your plan, ensuring you will not be charged again at the next cycle. We do not provide prorated refunds for cancelling mid-cycle outside of our annual 14-day window.

Refund Eligibility

To be eligible for a refund under this policy, you must submit your request to our billing support team within the specified timeframes (e.g., within 14 days of purchase for annual subscriptions) and provide proof of purchase or account identification.

Duplicate Charges

In the event that our payment processor mistakenly bills you twice for the same subscription in a single cycle, please contact us with transaction details. Upon verification, we will immediately process a full refund for the duplicate charge.

Billing Errors

If we discover a billing error on our system that results in you being overcharged, we will automatically refund the difference or issue a credit. If you believe we have made an error in your bill, please report it to us within 60 days of the charge.

Unauthorized Transactions

If you see a charge on your statement from JobInDemand that you did not authorize, please report it to your financial institution and contact our support team immediately. We will investigate the transaction and, if fraudulent, issue a full refund.

Promotional Pricing

Subscriptions purchased using temporary promotional codes, trial periods, or special discount offers are strictly non-refundable. Standard renewal charges following the promotional period are subject to our standard monthly/annual refund terms.

Refund Processing

Approved refunds will be credited back to the original payment method used for the purchase. Please note that it typically takes 5 to 10 business days for the refunded amount to appear on your bank or credit card statement, depending on your financial institution.

Exceptions

We reserve the right to grant refunds outside of the terms specified in this policy on a case-by-case basis at our sole discretion. Any such exception does not obligate us to issue refunds under similar circumstances in the future.

Contact Information

For all billing inquiries, duplicate charges, or refund requests, please contact our billing team at [Legal Contact Email]. Please include your registered email address, the charge date, the amount, and the reason for your request.

Questions about this policy?

We’re happy to help. Reach out and our team will point you in the right direction.

[Legal Contact Email]

Contact support